What You Heard at That Recruiting Event
Written by Raisinberry
One of our big problems is that when we were introduced to Mary Kay the information we were told was grossly overstated. Mary Kay Corp has attempted to clean up some of the outrageous statements, designed to sell you on the opportunity, but not with too much fervor. If you had the facts, you might decide to pass. So, in an effort to balance the hype with the truth, here you go:
1. When the Directors walked upfront and introduced themselves, the “high check” or “number of cars won” figure they shared was not an average monthly check and did not include chargebacks or expenses. In many cases, we have heard that top check from the same director for over 10 years. You, dear guest, don’t know that. They are hoping you will assume it’s an average and jump to the conclusion that all those ladies in suits are just neck deep in cash. They aren’t. The “premier” level directors average about $20,000 per year; Cadillac Directors average about $45,000 before expenses and depending on offspring. Expenses are easily $10,000 to $15,000 per year or more. New people don’t know that Directors buy all their own prizes, pay for their meeting rooms, newsletters, suit, shoes, training events, and even get their so called “free” car payment deducted from their commission check when their Unit isn’t ordering enough.
You were told that weekly meetings are not mandatory. They aren’t, but the minute you get there you will be told that you won’t make any money if you don’t “plug in” every week. The pressure to attend and the attention you will get will draw you in.
You were told that you don’t need inventory. When you go to orientation you will be told that you do. You will be told that “successful” women have a full store around $3,000 wholesale. You will be told you cannot take a profit until you get to “profit level,” which of course is $3,000 worth. This is FICTION.
You are not dependent on foot traffic (and you don’t even have access to it), therefore you do not need full shelves. Having inventory based on a product line of over 200 products means you are taking a crap shoot as to whether the stuff you have is the stuff they might want.
And having more than one of anything is even more ridiculous, since you will never have volume selling (legally). Its strictly convenience to give it to the buyer at the point of purchase. Back in the day when consultants held 10 classes a week, it may have made sense. It has been DECADES since anything close to that level of selling occurred. Back when I was a director, they told us that the national average of skin care classes held per month was ONE. I doubt that has changed.
You were told you would have three avenues of income: sales, reorders, dovetail commissions from classes you booked but gave away. You were told you could have a website presence, and sell “on the go, on the face or on the web.” This makes selling look easy and income from sales look awesome! You were given sheets that show different earning scenarios depending on how many classes you held a week, with the resultant reorder profit amounts. ALL FICTION.
You will sell friends and family who want to help you, and those first weeks in business will be about your best. From there you will have a few re-booked parties, and they will begin to dwindle until you can’t reach them after they have rescheduled a number of times. Women will avoid you. You will then be encouraged to put out fishbowls and give free facials and try to turn them into classes. all with strangers. You will have to overcome your fear of talking with strangers and learn to give sincere compliments to anyone who will give you eye contact and smile, so that you can book them. Your entire waking life will become an ulterior motive of who can you talk to, who can you book, who can you recruit… because if you ordered inventory, on the advice of your director, it is now rotting on your shelves.
You have to advertise your MK business, but there are all sorts of rules about what you can post on social media. They’ll tell you that you can have a Facebook page, but again you can only post “approved” messages. The idea that Mary Kay Inc. will help you advertise with the internet is FICTION. Reorders will not be anything like you expect. Certain customers will be loyal and stay with you, however many will attend the class that their friend may have and switch allegiances. Because the market is so saturated, discounted products abound and you’ll have a hard time getting customers to pay full price. (Bye bye to the 50% profit they told you about!)
If you join anyway and your director tells you to have a business debut, which seems like a good idea, it is actually a mini guest event for your sales director to find new recruits. She will recruit your friends and family before you even get a chance to have them hold a party or order or introduce you to more customers. You will be told this is for your good (to move you up) but moving you up is for the director’s benefit, not yours. You will not know this, of course.
You will look around and wonder if the area is saturated with consultants. It is. Only they aren’t actively pursuing the “dream.” The vast majority of consultants make up a sea of personal use consultants who tried it, figured it out, got out, but kept their discount. They are called the “base unit.” Then there is 2% who got suckered up the career path and ended up doing star, car production or unit production on their own credit cards, and now HAVE to continue to try and dig out. You will not be told ANY of this.
These are only the INITIAL facts that are hidden from you as you consider the Pink Bubble. This is why Pink Truth clamors for full disclosure. Because directors are trapped in a predatory system that needs new recruit production to survive, your best interests will be hidden from you, and hers will be encouraged. This, sadly, is only a tiny portion of what you need to know about the real facts you didn’t hear at that POSITIVE and UPLIFTING Mary Kay Guest event.
You have to advertise your MK business, but there are all sorts of rules about what you can post on social media. They’ll tell you that you can have a Facebook page, but again you can only post “approved” messages. The idea that Mary Kay Inc. will help you advertise with the internet is FICTION.
This leads to a flood of copypasta which is laughed about over at r/antiMLM. Nothing says you are running your own business when a chunk of Reddit is laughing over your “posts”.
“Back when I was a director, they told us that the national average of skin care classes held per month was ONE. I doubt that has changed.”
If anything, that average number has gone down, especially since COVID. Honestly, who wants a bunch of strangers in their home these days? Or, worse, to be stuck on a two-hour rambling Zoom teaching you to take care of your skin? I have YouTube for that, and those creators don’t get offended if I turn them off half-way through. (More precisely, I don’t have any kind of personal connection with them so I don’t much care if they’re offended or not.)
Great article, Raisinberry. As always, the long story short is that MK is not a viable business, and growing less so by the minute. And directors and nationals are getting more and more desperate (and less and less truthful) to recruit and continue the chain.
Mary Kay is in the business of recruiting customers to make a large inventory purchase, then ask those customers to recruit others to do the same. All the incentives and rewards are tied to this simple business plan.
All of the machinations in Raisinberry’s wonderfully revealing article are just noise to distract prospective recruits from the above reality. Face it, IBCs…you are not business owners. You are Mary Kay customers who bought more product than you can ever use, and you will be pressured to get more customers for Mary Kay to do the same…all of this on your own dime and your own time.
It is mathematically impossible for more than 4 in 1000 of you to break even or turn a profit in this scam of a business…no matter how hard you work at it.
Where do you get that it’s impossible for more than 4 out of 1000 to break even? (I’m not disagreeing, but just looking for more info.)
https://www.marykay.ca/en-ca/pages/earnings-representation
I always marvelled at the arrogance / ignorance of the recruiters. One week I’m a customer/mark. If the recruiter is successful, the very next week I could be an insider as a consultant. You JUST used certain tactics on me last week, and now you’re teaching me the same manipulations. Some of us have better memories than that!